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What our customers are saying
'Jump! City was awesome! Our son and his friends had an amazing time and the staff took care of everything. We were able to spend time with our guests and relax. Thanks for the party, we can't wait to come back!'
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Stephanie, Jump! City customer
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"We hosted my son's 5th birthday party at Jump! City. The children all had a blast and as a parent it was a stress-free party experience. Nate (the owner) is extremely responsive and promptly answered any questions I had. I'd definitely look to host another event there or just take my son to get some energy out!"
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Jean, Jump! City customer
Our stress-free parties are designed with you in mind
Frequently Asked Questions
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What party packages do you offer?
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Jump! City provides a range of party packages, from exclusive playtime in our obstacle courses to private party rooms and unique add-ons. Start the booking process to see available options at your nearest location!
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​How long is each party?
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Our standard parties include two hours of exciting activities, including time in the obstacle course area and a designated party space. If you'd like a longer duration, let us know! Please note that all cleanup must be completed within the two-hour window to accommodate our next guests. Our Santa Barbara, San Rafael and Tracy locations are closed to the public during your party time. Albany offers a private party room and will remain open to the public.
What is included in the party package?
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Each package includes time in the obstacle course area, a private party room, and a Jump! City host to assist with setup, cleanup, and activities. Additional decorations or special items may be available for an extra fee.
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​Can we bring our own food or cake?
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Yes, you’re welcome to bring in your own food, cake, and snacks to celebrate your event.
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​How do I reserve a party?
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Booking is simple! Our online calendar system lets you select your preferred date, and a deposit secures your reservation. You'll receive a confirmation text and email after booking.
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What is the cancellation policy?
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We understand plans can change! With at least 48 hours' notice, we’ll work with you to reschedule without penalty. If you choose to cancel, the deposit will be forfeited.
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Can adults join in the fun?
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Absolutely! While the courses are designed with children in mind, adults are welcome to participate if needed. We also offer comfortable seating for those who prefer to relax and watch.
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​How early should we arrive for our party?
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Please plan to arrive 15 minutes before your scheduled time to check in and set up. Our staff will be ready to assist with any last-minute details.
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Are tables and chairs included?
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Yes, tables and chairs are included with all Jump! City party reservations. We suggest using themed or colored tablecloths for added flair!
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Albany - We have up to 5 large tables and 50 chairs
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San Rafael - 16 square tables and 30 chairs​ (no helium balloons allowed)
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Santa Barbara - 3 large tables and 20 chairs, additional 10 round tables and 30 chairs
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Tracy - 1 large table, 5 square tables, 15 chairs, 2 large benches
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Anything else I should know? What can't I bring?​
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To maintain a safe and clean environment, we don’t allow certain items, including popcorn, glitter, confetti, face paint, small glass bottles, or sharp objects. A cleaning fee may apply for food left outside the designated dining area. Your cooperation helps us ensure a pleasant experience for everyone!
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We look forward to celebrating with you! For any other questions, text us at (877) JUMP-CITY
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